They were calm from the first call and explained exactly what information they needed. The property felt overwhelming to us, but the work was broken down into manageable stages.
Specialist hoarder cleaning, decluttering and clearance support for London properties that need a more careful, organised approach than routine cleaning.

Practical, property-first supportLondon Hoarder Cleaners provides discreet hoarder cleaning services, hoarder cleanup, hoarding decluttering services, blitz cleaning and property clearance support across Greater London.
We organise the work around the property rather than forcing every enquiry into the same package. That means understanding access, identifying priority rooms, agreeing what must be retained and establishing the condition you need the home left in.
Clients contact us for one-room cleanups, heavily cluttered homes, family-arranged clearances, landlord hand-backs and inherited properties. The aim is the same: a clear plan, discreet communication and practical progress towards a cleaner, safer and more usable property.
You should be able to explain the condition of the property without judgement, embarrassment or unnecessary repetition.
The scope is built around the rooms, access, belongings, deadline and outcome rather than forcing every job into one package.
Keep, review and remove decisions can be defined before bulk clearance begins, helping protect important possessions.
Start with one essential room or plan a complete hoarder clean up service across the home.
Where included in the scope, newly exposed floors, worktops and fixtures can be cleaned after clutter is removed.
Flats, stairs, lifts, controlled parking and building-management rules can be discussed before attendance.

In a heavily cluttered property, the first challenge may be reaching the floor, opening a door fully or identifying which belongings must stay. That is why specialist cleaning often combines planning, sorting and access restoration before detailed cleaning.
A clear sequence protects the client’s priorities and makes the practical work more efficient. It also gives families and property professionals a better understanding of what can realistically be achieved during each visit.
Practical help to regain usable rooms and reduce a situation that has become difficult to manage alone.
A structured way to help a relative while keeping decisions about possessions clear and controlled.
Clear access, agreed scope and a defined result for properties affected by severe clutter or neglect.
Property clearance and cleaning planned around access, retained possessions and the next stage for the home.
Sorting, access restoration and cleaning for heavily cluttered homes.
View serviceStructured clearance when volume and access have made the property hard to manage.
View serviceA more selective approach based on keep, review, donate and remove decisions.
View serviceIntensive cleaning once floors, worktops and fixtures are accessible again.
View servicePartial or full-property clearance for residents, families, landlords and estates.
View servicePractical cleaning help after difficult periods, approached without judgement.
View service
Before
AfterThe aim is a practical change: clear access, visible floors and a room that can be used again.
Before
AfterSome clients need a complete clear-out; others need selected possessions retained and the room cleaned around them.
Send the postcode, affected rooms, property size, photographs where possible and a short explanation of the result you need. Tell us if access is restricted, if the home is occupied or if particular belongings must be protected.
If you are arranging the work for somebody else, let us know who can approve removal decisions. If waste is to be taken away, GOV.UK advises checking that the business handling it has the appropriate waste-carrier registration.
Detailed answers about pricing, photos, belongings, timescales, access and responsible clearance.
There is no responsible fixed price for every property. Cost depends on the number of affected rooms, the volume and type of items, how much must be retained or reviewed, access and parking, the cleaning level required and how many people are needed. Sending the postcode and clear photographs usually gives us a much better starting point. For larger or more complicated properties, an on-site assessment may be needed before a final written scope is agreed.
Yes. Wide photographs of each affected room, plus hallways, stairs and the entrance, are often the quickest way to start. They help us understand the scale of the clutter, available working space and access. Photos do not always replace a visit, but they can make the first conversation much more useful and reduce unnecessary back-and-forth.
No. A controlled hoarder cleanup should separate what is to be kept, reviewed, donated or removed. If the property is occupied, the client or authorised decision-maker should be clear about what may leave the home. Important paperwork, photographs, keys, medication, valuables and sentimental possessions deserve deliberate attention rather than bulk disposal.
Yes. The person arranging the work does not always live at the property. We can structure the enquiry around an authorised relative, landlord, property manager, executor or other representative, provided access and removal instructions are clear. This is especially useful for inherited homes, tenancy changes and properties being prepared for sale.
Yes. Hoarder room cleaning can focus on a bedroom, kitchen, bathroom, hallway or living room. In some cases, restoring one essential room or a safe route through the property is a more practical first step than attempting the whole home at once.
Hoarder cleanup usually includes sorting, restoring access and removing agreed unwanted items before detailed cleaning can begin. Blitz cleaning is the intensive cleaning stage used when floors, worktops, sanitary areas and other surfaces are accessible. Some jobs need both services; others need only one.
It depends on the property and the level of decision-making involved. A single room may be completed relatively quickly, while a heavily affected home can require several days or staged visits. Jobs often take longer when belongings must be reviewed carefully, access is difficult, or cleaning needs become visible only after clutter is removed.
Not necessarily. Some jobs can be arranged through an authorised person, key holder, landlord or property manager. What matters is that access is properly arranged and there are clear instructions about what can and cannot be removed. For sensitive sorting decisions, having the resident or an authorised decision-maker available can be helpful.
No. We provide practical property cleaning, decluttering and clearance; we do not diagnose or treat mental health conditions. The NHS explains that hoarding disorder is a mental health condition and recommends speaking with a GP or mental health specialist when appropriate. You can read the NHS guidance on hoarding disorder. Practical cleaning support can sit alongside professional health support, but it is not a substitute for it.
If a private business removes household waste in England, GOV.UK says you should check that the business is registered as an upper-tier waste carrier. Ask what disposal arrangements apply to your job before work starts. You can read the official GOV.UK household waste guidance and check the relevant registration where required.
The most useful details are the postcode, property type, affected rooms, approximate property size, stairs or lift access, parking or loading restrictions, whether the property is occupied, what outcome you need and any deadline. If possible, include photographs and mention any items that must be protected or reviewed before removal.
Yes. Clearance often exposes floors, skirting, kitchens, bathrooms and surfaces that could not previously be reached. Where included in the agreed scope, follow-on cleaning can address dust, debris and general grime so the newly accessible rooms are left in a more usable condition rather than simply emptied.
Send the postcode, affected rooms, approximate property size and photographs if available. We will use that information to understand the likely scope and the most useful next step.
Start with the property details